UK Couriers Claim Guide

15/10/2016 0 Comment(s)

No Compensation items:

The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service.

 

Any person sending such an item does so at their own risk:

 

Amber
Antique
Beswick Figure
Bottles
Bulbs
Cake/Cakes
Camera
Canvas Print
Car Panel
Ceramics
Chandelier
China
Chocolate
Clock
Coffee Machine
Coffee Machines
Computer Monitor
Concrete
Confectionery
Crockery
Crystal
Delicate Items
Detergent
Diamonds
Dinner Service
Documents (Outside The EU)
Fiberglass
Figurine
Fish Tank
Fishing Rods
Food
Fragile Items (All)
Framed Painting
Framed Photograph
Gems Or Gemstones
Glass
Glassware
Gold
Hamper
Headlight
Jewellery
Lamp
Lenses
Lighting
Lights
Marble
Microscope
Microwave
Mirror
Monitor (Including Imacs)
Ornament
Over Head Projector
Painting
Pewter Figures
Picture
Picture Frames
Plates
Porcelain
Poster
Pot
Pottery
Precious Metals
Print
Projector
Real Fur
Resin
Scanner
Sewing/Knitting Machine
Shower Screen
Silver
SIM Cards
Spectacles
Stoneware
Suitcases/ Flightcases (Not Acceptable As Packaging)
Tail Lights
Telescope
Television
Tickets
Tiles
Torches
Turntables
Vase
Velux
Vermiculite Board
Watch
White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Etc)
Window
Window Frame

 

 

PROHIBITED ITEMS:


The following items (or any item similar in description or content) cannot be carried on any service for mainland UK shipments.

 

Any person sending such an item may be subject to their ordering being cancelled without notice:

 

Aerosol
Aftershaves
Air Bag
Alcohol Prohibited On All International Services. This Is Excluding The Highland And Island Services And The Republic Of Ireland.
Ammunition
Animals Of Any Form (Alive Or Dead)
Any Item Containing Petrol (Liquid, Gas Or Fumes)
Baby Milk (To China Only)
Battery/Batteries
Biological Samples
Car Batteries
Car Bonnet
Car Boot
Car Bumper
Car Door
Cash, Credit Cards, Debit Cards
Chainsaw
Cheques
Christmas Crackers
Counterfeit Currency
Dangerous Goods
Drugs (Including Prescription)
Engine
Filth
Fire Extinguisher
Fish (Live Or Dead)
Gearbox
Gun
Hazardous Goods
Human Remains
Infectious Substances
Item Described As "Unknown"
Juice
Liquid
Lottery Tickets
Meat
Milk Powder
Nail Varnish
Oil
Paint
Passport
Perfumes
Perishable Goods (All)
Plant
Printer Toner (International Parcels Only)
Replica Weapons
Seatbelt Tensioner
Settee
Sinks
Slush Syrup
Sofa
Stamps (Unless Franked)
Steering Wheel
Tobacco And Tobacco Products
Toilets
Water
Weapons
Windscreen
Special Provisions:
Alcohol - maximum parcel compensation value for damages is £0, up to £0 compensation for lost items. Although we carry these items, please ensure your packaging is sufficient to avoid damage to your items. No compensation will be refunded for lost or damaged items . UK to UK only.
Amplifiers - maximum parcel compensation value for damages is £200, up to £2,500 compensation for lost items.
Apple Mac - maximum parcel compensation value for damages is £200, up to £2,500 compensation for lost items.
Apple Mac Pro - maximum parcel compensation value for damages is £100, up to £2,500 compensation for lost items.
Banjo - maximum parcel compensation value for damages is £100, up to £1,000 compensation for lost items. Banjos must be sent in a hard case.
Cello - maximum parcel compensation value for damages is £100, up to £1,000 compensation for lost items. Cellos must be sent in a hard case.
Guitars - maximum parcel compensation value for damages is £100, up to £1,000 compensation for lost items. Guitars must be sent in a hard case.
Mobile Phone - maximum parcel compensation value for damages is £2,500, up to £2,500 compensation for lost items. SIM card(s) must not be sent in the same consignment as the mobile phone(s) itself.
Tyres - maximum parcel compensation value for damages is £50, up to £50 compensation for lost items. 'tyres must be packaged in a sealed, flat, six sided box'
Violin - maximum parcel compensation value for damages is £100, up to £1,000 compensation for lost items. Violins must be sent in a hard case.